Name of receiver - as shown on your waybill
Please make sure the email is VALID to receive a response back from us.
Courier used for this delivery - check your waybill if you are unsure (see illustration below if you are unsure).
9 digits code located on your package - (see illustration below if you are unsure)
5 digits code located on your waybill - (see illustration below if you are unsure)
Date the item was delivered (NOT purchased). For example, if you receive your package today, then put today's date.