Fill Out the Form Below to Report an Incorrect Item Received

I have read and understand the information above.

I have read and understand the information above. Yes
Name Name First Last
Name of receiver - as shown on your waybill
Email

Please make sure the email is VALID to receive a response back from us.
Name of Courier

Courier used for this delivery - check your waybill if you are unsure (see illustration below if you are unsure).
PIN (Tracking) Number

9 digits code located on your package - (see illustration below if you are unsure)
Order Number

5 digits code located on your waybill - (see illustration below if you are unsure)
Product(s) That Was Ordered

Product(s) that you ordered and stated on your invoice.
Product(s) That Was Received

Product(s) that you received. If you cant figure out what you have received, please try to figure out from its packaging.
Delivery Date Delivery Date / MM / DD YYYY

Date the item was delivered (NOT purchased). For example, if you receive your package today, then put today's date.